Less switching.
More connection.
Forms, email, documents, spreadsheets and business tools. We connect the steps you handle manually today.
- Data collection and processing
- Report preparation
- Routing enquiries and tasks
AI & BUSINESS AUTOMATION
Less manual
work.
More time for your business.
For customers, decisions and your next move. We build AI tools and automations around the way your business actually works.
You speak directly with Danijel, Banja Luka.We start with a specific task and an agreed scope.
YOUR WORK. CONNECTED.
Input → processing → reviewYou set the direction. ↗
SERVICE OVERVIEW
AI and business automation
AI automation means connecting forms, email, documents and spreadsheets into a workflow your team can follow, with a person checking wherever a decision calls for it.
Midaz builds automation and internal AI tools for specific business tasks. We start with process mapping, a bounded pilot and output checks with your team.
- Working together
- Directly with Danijel Nagradić. Based in Banja Luka, working online across Bosnia and internationally.
- Pricing
- Quoted by scope. Build work, ongoing support and external tool costs are separated.
- First step
- Describe your goal through the short form or WhatsApp. We then agree what needs reviewing and proposing.
01 Your process is the starting point02 We connect existing tools03 We define what people review
See a concrete use case.
Enquiry handling: from a website message to a task for the right person The sample enquiry, step by step AI automation for accounting offices: where to start An AI chatbot for your business: when it makes sense What a business can automate with AI How much does AI automation cost: what changes the quote
WHERE WE CAN HELP
The work repeats.
You do not have to.
We look for steps that take time, interrupt work or scatter information across different places.
Less switching.
A view that
follows your work.
A custom application or dashboard for your team. Tasks, statuses and next steps in one place.
- Operations dashboards
- Review and approval
- Document and customer workflows
Your business
context. Close at hand.
Assistants connected to selected company knowledge and tools, with a clear role in your workflow.
- Summaries and research
- Drafts and suggested replies
- Instructions and team training
BUILT IN HOUSE
Already building.
Already learning from practice.
Selected internal systems show how we connect a business problem, software and AI. The diagrams below illustrate their workflows.
INTERNAL SYSTEM / MARKETINGResearch that
Research that
becomes a plan.
Business, website and keyword information comes from different sources. Our workflow connects it with AI analysis and campaign preparation.
What the system prepares: structured research, keyword groups and ad drafts ready for review.
01
↓Business contextOffer, website, requirements
✳
↓Research + AIAnalysis, grouping, drafts
✓
A plan for reviewStructure before launch
INTERNAL TOOL / DOCUMENTSLess searching.
Less searching.
A clearer view.
Documents and transactions need shared context. We built an application for importing them, collecting supporting evidence and reviewing matches.
What the tool makes possible: a view of connected documents and items that still need checking.
DOCUMENTS AND TRANSACTIONSEXAMPLE WORKFLOW
Collect documentsKeep the source and context
Connect your dataReview possible matches
Review exceptionsThe reviewer makes the decision
INTERNAL SYSTEM / MEASUREMENTA clear plan.
A clear plan.
Controlled implementation.
Our tracking system connects website analysis, resource discovery and implementation planning. Changes follow agreed review steps.
What the system connects: a prepared plan, approval, execution and verification of the work.
FROM PLAN TO VERIFICATION
01
→Plan
02
→Approval
03
Review
A clear next step.
A clear record.
IN DEVELOPMENT
Lantern: our own AI workspace. We are developing a prototype that connects conversations, knowledge, tools and tasks in a shared workspace.
OUR OWN WEBSITE / OCTOBER 2, 2026
What we have already put to work and checked.
A dated factThe enquiry flow on midazdigital.com went live on 2 October 2026. We connected the Bosnian and English forms, the original message on the contact record, a task assigned to Danijel and an acknowledgement to the visitor in the form's language. In controlled checks we tested both form languages, the task content, incoming replies and repeated processing of the same event.
Those checks establish delivery and behavior in the tested cases. We have not measured time savings, sales growth or client results. Rules move the data, Danijel reviews the goal and replies, and AI does not decide the proposal.
Read what we built and checkedEXPLORE THE WORKFLOW
One enquiry. A clear handoff.
This illustrates the real Midaz workflow using a fictional sample message. Open the steps to see what is kept and who takes responsibility. This walkthrough sends no enquiry, creates no task and does not connect to your data.
We run a service business in Banja Luka. We need a website explaining our services with an enquiry form. Could you suggest the next step?
01 / The enquiry arrives
The visitor chooses the Bosnian or English form and describes their goal. The original message is the starting point for review, rather than a count of button clicks.
02 / The original stays with the contact
The form content is saved in a note on the contact. The person replying can read the complete request instead of relying on a summary alone.
We run a service business in Banja Luka. We need a website explaining our services with an enquiry form. Could you suggest the next step?
03 / Danijel receives an assigned task
A task containing the enquiry details is assigned to Danijel. He reviews the goal, asks for any additional information and prepares a suggested next step.
04 / Acknowledgement and conversation
The visitor receives an acknowledgement in the form's language. A separate new email or WhatsApp reply receives its own task. Processing the same event again should not create another task.
This part follows rules without AI judgement. An AI summary can be a separate draft for human review when needed; it should not replace the original request. The workflow went live on 2 October 2026 and was checked with controlled enquiries and replies.
Read what we built and checkedFROM PROBLEM TO SOLUTION
One process first.
Then the next step.
We start with something specific enough to check what the solution actually does for your team.
Show us the work
We walk through your current process, tools, task frequency and points of friction.
Try the first workflow
We agree the scope, build an initial version and test it on representative tasks.
Put it to work
We prepare instructions, training and agreed support. We review time, quality and the manual work that remains.
THE FIRST PILOT
What does a first pilot look like?
A pilot is one bounded process, not the whole company. We involve the person responsible in your team from the first step.
- Process mapping. We walk through today's work, your tools, how often the task occurs and where it gets stuck.
- Agreeing the pilot. Before building, we agree the inputs, tools, human review and success criteria.
- A bounded pilot. We build a first version and test it on representative tasks.
- Review with your team and a decision. We review the output with your team, along with time, quality and the manual work that remains. Then we decide whether the solution goes into regular use.
A pilot is agreed as a separate piece of work with a written proposal.
One example of such a workflow: website enquiry handlingPRICING
How much does AI automation cost?
AI projects are quoted by scope. You receive a written proposal for a specific job, and the first conversation is free. These factors shape the proposal, and the guide How much does AI automation cost explains them in more detail.
- the number of steps and exceptions in the process being automated
- what goes into the process (forms, email, documents or spreadsheets) and how tidy they are
- the tools to connect and what their integrations support
- how much human review is needed and who does it
- support and maintenance after launch
- subscriptions and usage costs of external services, listed separately from the build
First project: one process.
Choose a recurring task. We agree the inputs, tools, human review and success criteria before building a focused pilot.
KEEPING IT PRACTICAL
What does that mean
for your team?
Does every process need AI?
No. Clear rules often need ordinary automation. We use AI where understanding text, summarizing information or preparing a suggestion is useful. The task determines the solution.
Can we keep our existing tools?
That is our starting point. We check which integrations your tools support and where the limits are. Before building, we agree what connects and whether a new tool is needed.
How is pricing determined?
Pricing depends on the workflow, integrations, complexity and support required. We separate development from subscriptions and external service usage costs.
Who controls decisions and data access?
Together, we agree on data, access and actions. We add review or approval where a human decision is needed, and explain external services before connecting them.
Where does my data end up?
Before building, we agree what data is needed, who can access it and which external services the solution uses, and we explain them before connecting anything. Your business data stays yours.
Who checks the results?
We agree the checks before building: where a person on your team reviews the output and where a rule is enough. We test the pilot with your team on representative tasks.
What happens when the AI is wrong?
We do not promise there will be no errors. That is why steps that need a human decision get a review or approval, and the decision stays with the person checking. During the pilot we track quality and the manual work that remains before anything goes into regular use.
Which tools do you use?
We start from the tools you already use: forms, email, documents, spreadsheets and business tools. We check what their integrations support and agree before building whether a new tool is needed. External services and their costs are listed separately in the proposal.
A GOOD PLAN. A CLEAR DIRECTION.
Let's find the
right starting point.
First we define the goal and scope. Then you receive a written proposal for a specific job.
Working together
See how we work and what we need to prepare an estimate.
Learn more ↗Projects and systems
Explore examples of web projects and internal tools.
Learn more ↗Guides for your business
Practical questions before your next investment.
Learn more ↗Before deciding, understand the basics.
YOUR NEXT BIG MOVE
Let's plan
your next move.
Tell us where you are now.
Let's see where you could go.
LET'S START WITH YOUR GOAL.
What would change things
for your business?
Let's help more people find your business when they need your services.
Or message Danijel on WhatsApp No obligation. Direct access to your specialist.